This website  is run by Concern Bambi a.d. Pozarevac, member of CocaCola Hellenic group of companies, whose holding company is CocaCola HBC AG (based in Switzerland, company number CH- with a registered address Turmstrasse 30, 6300 Zug, Switzerland).

All terms within this privacy policy or within any other opt-in notifications, such as “our”, “us”, “we” or “the company” are considered to refer to Concern Bambi a.d. Pozarevac.

Concern Bambi is dedicated to preserving the privacy of all visitors of website and protecting all personal information that You can send us.

This privacy and cookie policy is created so that we could help You understand what we can do with any personal information we receive from You. By giving us your personal information, You confirm that You have read and accepted our Privacy and Cookies Policy and agree that we can collect, use and reveal your personal information in a way that is defined in this Privacy and Cookies Policy. If You do not agree with the Policy, please don’t send us your personal information.

What is personal information?

Personal information is considered any information about an individual that can help identify him/her, in accordance with the Law, such as name, surname, e-mail address and phone number.

What information we can collect

Generally, You can access this website without telling us who You are or revealing any personal information. Our web servers collect domain names, but not our visitors’ e-mail addresses. There are parts of this website that may require your personal information for a specific purpose, such as providing You with information that are necessary for you. In such case, or similar cases, You may be required to register on our website.

Registration is done via electronic forms, and each time You will be sending us your personal information via electronic mail. Information we collect from You might include your name and surname, home address, phone and/or fax number or e-mail address. You will notice that You are not obligated to send us any additional information that we may ask, if they are not necessary for the purpose of providing You with the services You asked from us. We can also collect your other personal information through e-mail or e-mail signatures, that may contain personal information we do not want or intend to collect, such as workplace or job description, in case You contact us via your business e- mail address.

Using collected information

Domain name information that we collect are not used for your personal identification, but in order to determine the number of website visits, average time spent on a certain page, browsed pages etc. This information is used to evaluate and rate user experience on our website and improve its contents. When we collect your personal information, with your approval, such as name and surname, and e-mail address (for example, via online forms or e-mail), we are notifying you during this data collection about how we will use this personal information. Personal information that You send us or that we collect via this website can be used for the following purposes:

  • Answering your inquiries or processing your requests related to your information
  • Offering personalized services to You

If you do not wish for us to contact You in the future, please let us know.

Disclosing information

Information You send us will be stored in a server located in Serbia, and might be accessed by or forwarded to our employees outside of Serbia, as well as third parties, business partners, government and law enforcement agencies, legal successors of our company and suppliers we hire to process information on our behalf, some of whom may be outside the European Economic Area, who work for us for the purposes set out in this policy or other purposes You approve.

However, in order to provide You with our products and services, we may need to share your personal information with other companies within the Coca Cola Hellenic group of companies and / or with third party service providers who process data on our behalf. If You provide us with personal information, it means that You agree to such disclosure.

As Coca Cola HBC AG operates globally, we may wish to transfer your information to other countries, including non-EEA countries. However, while under Our control, we always strive to ensure that your personal information enjoys the same level of protection as it would have remained within the EEA, including Our efforts to be secure and to be used only in accordance with Our instructions and for the agreed purpose(s).

All parties mentioned above process information, fulfill and deliver orders and provide support services on our behalf. We may pass on the information collected about the use of our website to third parties, but this will not include information that may be used to identify You.

We reserve the right to disclose your personal information when required to do so by law or when We believe that disclosure of information is necessary to protect our rights and / or comply with court proceedings, court orders, requests from competent authorities or any mandatory legal process.

Unless required by law, we will not otherwise share, sell or distribute any information You provide to us without your consent.

Finally, if our company enters into a joint venture or is sold or merged with another business entity, your information may be disclosed to new business partners or owners.

Users under the age of 16

If You are 16 or under, obtain parental or guardian permission before sending us any personal information. Users who do not have the mentioned consent are not allowed to send us their personal information.

Other websites

Our website may contain links to other websites that are beyond Our control and are not covered by this Privacy and Cookies Policy. If You access other websites using the links provided, the operators of those websites will be able to collect information from You that they will use in accordance with their privacy policies, which may differ from ours. We encourage You to read the privacy and cookie policies and terms and conditions of any website You access through links, references or interfaces.

Security of collected information and storage

We take strict physical, electronic, and administrative security measures to protect your information from unauthorized access as well as from unlawful processing, accidental loss, destruction, or damage, both online and offline. We will retain your personal information for a reasonable period of time or for as long as required by law.

Data transfer via Internet and disclaimer

Given that the Internet is a global environment, the use of a website to collect and process personal information necessarily involves the transmission of data around the world. Therefore, by viewing this website and electronic communication with us, You confirm and agree that we also process personal information in this way.

Although Concern Bambi a.d. Pozarevac implements reasonable protection measures against viruses and other dangerous components, the nature of the Internet is such that it is not possible to ensure that your access to the website will be uninterrupted or error- free, or that this website, its servers or e-mails we may send do not contain viruses or other hazardous components.

Accessing information and updating

You have the right to view the personal information We hold about You, and You may ask us to make the necessary changes to ensure they are accurate and up-to-date. If You want to, contact us via e-mail address: By law, we have the right to charge a small administrative fee to cover the costs we incur by providing You with the information we hold about You.

Contacting us

If You have any comments, inquiries or requests regarding our use of your personal information or in case of any questions about this Privacy and Cookie Policy, please contact us via the e-mail address: Your questions are welcome, as well as any suggestions You may have about this Privacy and Cookie Policy.

Changes to this policy

Periodically check this Privacy and Cookie Policy to be notified in the event of any changes. While we reserve the right to change or amend this policy, we will provide You with a notice on this website of any major changes within at least 30 days of the change and, if applicable, by emailing You.